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Advisory, Business vApplication & Risk Assessment @ Nature Organics

Customer Challenge

Our customer was facing significant hurdles with an ageing, on-premises technology infrastructure and limited IT capabilities, which were stifling their ability to support business growth and strategic objectives. They needed a trusted partner to modernise their IT environment, reduce costs, mitigate risks, and enhance their security posture.

Our Role

Australian Sentinel was engaged as the client’s strategic IT partner to deliver a comprehensive solution. Our initial focus was to conduct a detailed discovery of their business applications portfolio and provide actionable guidance for IT investments over a 2-3 year horizon.

Our Approach

  1. Discovery and Analysis
    • Assessed IT operations, including capabilities, capacity, and processes.
    • Audited the application architecture, network, infrastructure, roles, and processes, identifying end-of-life and non-compliant software and hardware.
  2. Risk Assessment and Prioritisation
    • Conducted a thorough risk assessment and collaborated with the client to prioritise risks in alignment with their business strategy.
  3. Strategic Roadmap Development
    • Delivered multi-year roadmaps and business cases to guide strategic investments and modernisation efforts.

 

Outcomes Delivered

Within two months, the client gained clear visibility and actionable insights, including:

  • A comprehensive business applications portfolio.
  • A Corporate Risk Register with an IT focus.
  • IT Strategy Guiding Principles.
  • Business Case Development, including Year 1 financial baselines.
  • An Executive Summary and tailored recommendations.

Australian Sentinel’s technology-agnostic and unbiased recommendations empowered the client’s executive team to make informed decisions, driving remediation projects and strategic investments. As a result, we were selected as their preferred supplier for managed services and IT solutions.

The Year 1 business case benefits were realised as planned, and the client was able to develop the Year 2 business case and IT strategy internally, with minimal oversight from Australian Sentinel. This partnership not only delivered immediate value but also unlocked long-term growth by enhancing the client’s IT capability maturity.

 

What They Say

“We call it an engagement, but it’s really more of a partnership. It’s clear they’re invested in helping us get to where we need to be.”
– Alex Plattfuss, Head of Information Technology