Advisory, Business vApplication & Risk Assessment @ Nature Organics
Customer Challenge
Our customer was facing significant hurdles with an ageing, on-premises technology infrastructure and limited IT capabilities, which were stifling their ability to support business growth and strategic objectives. They needed a trusted partner to modernise their IT environment, reduce costs, mitigate risks, and enhance their security posture.
Our Role
Australian Sentinel was engaged as the client’s strategic IT partner to deliver a comprehensive solution. Our initial focus was to conduct a detailed discovery of their business applications portfolio and provide actionable guidance for IT investments over a 2-3 year horizon.
Our Approach
- Discovery and Analysis
- Assessed IT operations, including capabilities, capacity, and processes.
- Audited the application architecture, network, infrastructure, roles, and processes, identifying end-of-life and non-compliant software and hardware.
- Risk Assessment and Prioritisation
- Conducted a thorough risk assessment and collaborated with the client to prioritise risks in alignment with their business strategy.
- Strategic Roadmap Development
- Delivered multi-year roadmaps and business cases to guide strategic investments and modernisation efforts.
Outcomes Delivered
Within two months, the client gained clear visibility and actionable insights, including:
- A comprehensive business applications portfolio.
- A Corporate Risk Register with an IT focus.
- IT Strategy Guiding Principles.
- Business Case Development, including Year 1 financial baselines.
- An Executive Summary and tailored recommendations.
Australian Sentinel’s technology-agnostic and unbiased recommendations empowered the client’s executive team to make informed decisions, driving remediation projects and strategic investments. As a result, we were selected as their preferred supplier for managed services and IT solutions.
The Year 1 business case benefits were realised as planned, and the client was able to develop the Year 2 business case and IT strategy internally, with minimal oversight from Australian Sentinel. This partnership not only delivered immediate value but also unlocked long-term growth by enhancing the client’s IT capability maturity.
What They Say
“We call it an engagement, but it’s really more of a partnership. It’s clear they’re invested in helping us get to where we need to be.”
– Alex Plattfuss, Head of Information Technology